XataWorks Download

XataWorks Platform

The AI integration layer for your web applications.

One conversation that works across the applications your people already use — the same tabs, the same sign-ins, nothing replaced.

Tell us what you run
The XataWorks window. On the left, a chat: the question “Has this customer’s order shipped yet?”, then the assistant reading the Zendesk ticket, looking the order up in the order-management app, and answering — no, order CO-92318 is paid but unfulfilled, with no tracking number generated. On the right, the order-management app showing that order marked Unfulfilled.

The problem

Today, your people are the integration layer.

A helpdesk, an order system, a warehouse console, dashboards, team chat — and an employee carrying reference numbers between them.

Before

Before XataWorks A person connected by five separate lines to five systems — helpdesk, order system, warehouse console, dashboards and team chat — with nothing between them. You Helpdesk Order system Warehouse console Dashboards Team chat

Five systems, and the only thing joining them is a person.

With XataWorks

With XataWorks The same person connected to XataWorks alone, and XataWorks connected to all five systems. You XataWorks Helpdesk Order system Warehouse console Dashboards Team chat

One conversation reaches them. Nothing about them changes.

The demo

One request. Five systems. One conversation.

The recorded demo on our home page, written out.

  1. You

    “Has this customer’s order shipped yet?”

  2. XataWorks

    • Helpdesk
    • Order system

    Reads the ticket and looks the order up. Paid, unfulfilled, no tracking number.

  3. You

    “Find out why.”

  4. XataWorks

    • Warehouse console
    • Team chat
    • Dashboards

    A label printer went down, and this shipment fell through the gap.

  5. XataWorks

    Proposes issuing the label and replying to the customer — and stops to ask before doing either.

How it works

Agents, skills, and the tools already in your applications.

How XataWorks works. At the top, a box labelled AI Model (External) with the logos of OpenAI, Anthropic, Google and Others. Arrows: send prompts, tool results and context up to the model; receive responses (model output) back. Below, a large XataWorks box, subtitled Your AI workspace for the web, containing two panels. Agents: agents reason about and orchestrate work across your tools and web apps — Support Agent, Operations Agent, Custom Agents, and more. An arrow labelled Use, annotated with the model’s reasoning loop of selecting, executing and reflecting, points to Skills: skills provide domain knowledge and reusable workflows — Ticket Triage, Order Management, Data Lookup, Reporting, and more. Three arrows labelled uses tools (via WebMCP) point down to three web applications, each with tools inside the web app: Zendesk — Search Tickets, Read Ticket, Update Ticket; Cascade Outfitters — Get Orders, Update Order, Check Inventory; Cloudbeds — Search Reservations, Update Reservation, Get Guest. A side panel explains: 1, Agents in XataWorks understand your goals, work out the steps, and orchestrate the work. 2, Skills in XataWorks provide domain knowledge and reusable workflows for common tasks. 3, Tools in your web apps live inside the web applications (via WebMCP) and use your existing authentication and permissions. 4, Model outside both: XataWorks communicates with the LLM of your choice (OpenAI, Anthropic, Google, etc.) to power reasoning and tool use. One conversation. All your web apps.

Working with us

What we build with you.

A branded assistant

Your name and icon, the agents and skills your people need built in and maintained centrally, and the model provider you choose. Shipped as installers for macOS, Windows and Linux.

See the branded assistant

Integrations for the services you depend on

XataWorks already works in applications like Zendesk, Jira, Slack, Shopify and Grafana. Where the one your team lives in is missing, we build it.

Your own applications, made agent-drivable

Your developers declare what an assistant may do in the tools they built, through WebMCP. We work alongside them.

Where the line falls. The operations an assistant may perform on your in-house tools are declared by those tools — in your code, on your release cycle — because only the people who own an application can say what it permits. Everything else — the application, its branding, the agents, the skills, the third-party integrations and the installers — XataWorks supplies, and none of it touches your codebase.

Tell us what you run.

Name the systems your people work in and roughly how many would use the assistant. We start with a conversation, and come back with a written proposal specific enough to disagree with.

Start a conversation